Join our team – Project Fulfilment Coordinator
Project Fulfilment Coordinator - Luxury Interiors Showroom
- Full-time position, office based with some site visits
- 38 hours per week (Monday-Friday)
- Salary £30k plus - depending on experience
We are currently seeking a Project Fulfilment Coordinator to join our small, friendly team. This is a hands-on, varied role that blends warehouse and delivery responsibilities with project support and supplier liaison—perfect for someone who thrives on organisation, logistics, and customer care.
about us
Sapphire Spaces is an independent, design-led interiors company based just outside Exeter but working with clients across the South West. We specialise in high-end kitchens, bathrooms, and contemporary furniture, delivering exceptional service and world-class brands. Since first opening our doors nearly 15 years ago, Sapphire Spaces has grown into an award-winning lifestyle studio and regional flagship for those seeking truly exceptional living environments.
about you
You are someone who takes pride in keeping things running smoothly behind the scenes. You’re organised, proactive, and as comfortable manoeuvring and delivering high-end products as you are managing inventory and coordinating supplier deliveries. You’ll be representing our brand both in person and through your efficiency—so professionalism, attention to detail, and a good team spirit are essential.
You’re someone who takes pride in keeping things running smoothly behind the scenes. You’re organised, practical and stay calm when things get busy. You’re as comfortable manoeuvring and delivering high-end products as you are as you are placing orders, finding answers to technical questions or chasing suppliers for updates.
Above all, you have a happy, can-do attitude and are always keen to help and work with a professional demeanour that reflects our values
key responsibilities
- Receive and book-in incoming deliveries
- Pick, pack, and palletise orders with care and precision
- Organise and maintain a clean, efficient warehouse space
- Create delivery notes, shipping labels, and manage return
- Ensure safe handling and storage of high-value items
- Assist in maintaining an inspiring and immaculate showroom environment
- Keeping company vehicles clean, tidy and maintained
- Ensure all deliveries are well-organised, on time, and handled with care, maintaining the high standards of our brand
- Arrange delivery of goods, either by delivering them yourself using the company vans or, for larger items, by coordinating courier services or trusted third-party delivery professionals.
- Ensure all deliveries are correctly signed for and documented, whether carried out in-house or by third parties
- Load and unload goods safely, including high-value kitchen and bathroom products
- Maintain a clean, professional presentation of company vehicles
- Carry out basic vehicle checks and ensure regular maintenance
- Place and track orders with suppliers, ensuring alignment with project timelines
- Liaise with suppliers to confirm lead times, pricing, and delivery arrangements
- Coordinate the logistics of product deliveries to align with installation schedules
- Work closely with the design and installation teams to ensure smooth project delivery
- Proactively manage any issues or last-minute changes from clients or suppliers with a calm, practical approach
- Keep internal systems and colleagues updated with delivery statuses and key dates
skills & attributes
- Keep internal systems and colleagues updated with delivery statuses and key dates
- Strong organisational skills with attention to detail
- Comfortable juggling multiple priorities and adapting to change
- Clear communicator with a friendly, professional manner
- Good IT literacy (Excel, stock systems, email, etc.)
- Ability to work independently and take initiative
- Trustworthy, punctual, and a reliable team player
requirements
- Proven experience in logistics, warehouse operations, or a similar role
- Confident driving large vans (no HGV required)
- Full clean UK driving licence (held for 3+ years)
- Forklift experience preferred but training will be provided if not
- Manual handling experience
- Working knowledge of health & safety regulations
what we offer
- 30 days holiday (including bank holidays)
- Workplace pension
- Company social events
- Free on-site parking
- Weekday working only – no shifts or weekends
- Office closed over the Christmas period